Working with Big Frog: A Toadally Awesome Adventure!
Why Work With Us?
Some of Big Frog’s Benefits Include:
Work and Play With Us This Season!
Your dream job is waiting! Each year we invite enthusiastic new folks to join our staff of adventure professionals. Our company includes approximately 50 employees, with jobs ranging from reservationists to raft guides. Our season runs March through October, with the peak season in June, July and August. We receive numerous applications every year, but working at Big Frog requires a serious commitment to providing great customer service, and to developing teamwork with other staff members, as well as a seriously friendly disposition. We are looking for hard working professionals with fun, energetic personalities.
Our rafting season begins in mid March and runs through the first of November. We offer competitive wages and benefits and most positions are entry level, although senior and management positions do come available from time to time.
Because we are a seasonal business, it is difficult to offer full time work; however, we try very hard to provide our staff with steady employment throughout the season. During the summer months everyone is expected to work when needed. Time off during peak times is not guaranteed, but we try to comply with your requests. Providing our guests with the best experience on the Ocoee River is our priority and that means their time and enjoyment comes first!
Big Frog’s management wants you to have the opportunity to enjoy the services and products we offer to our guests. This is an opportunity for you to learn new skills in a wide variety of settings. We expect professionalism and commitment from you – in turn we offer a fun work environment, a commitment to an outstanding guest experience and the enjoyment of working with a team of people who value outdoor recreation as a way of life – not just as a business.
First Aid, CPR and Swift Water Training certification programs available.
Trips for friends & family at either no charge or little cost based on availability and season
Staff housing (based on availability)
20-30% discounts in all our retail locations
Pro-deal programs for personal gear and equipment purchases
Guidelines for Working with Big Frog Expeditions
Drug and Alcohol Free Workplace
Big Frog Expeditions is committed to the safety of our guests as well as our staff. Pre-employment and random drug/alcohol testing is required for all CDL drivers. Post accident drug/alcohol testing may be required by the Company, the Forest Service, TDEC or insurance company. Big Frog is a drug and alcohol free work place.
A professional and well groomed appearance is a requirement. We expect your clothing and gear to be clean and well maintained. We rely on your good judgment. Your conduct on our property, on the river, while at work and in the community at large is a reflection of our company and responsible behavior and appearance is a necessity.
Housing is provided based on availability. Our housing is open-air bunkhouses or cabins. You will have a roommate and housing placement is not guaranteed. Please contact your manager immediately if you need housing.
Listed below are the positions that are available – check them out and see if one is right for you. Print an employment application, fill it out, and send to us by snail mail. We‘ll look forward to seeing what special qualities you can bring to our great staff group!
Thank you for your interest in Big Frog Expeditions—we appreciate the opportunity to review your application! For further information, call us at 877-776-2633.
Please mail your application to:
Big Frog Expeditions
1278 Welcome Valley Road
Benton, TN 37307
Raft Guide – print application
All applicants must be at least 18 years of age, have a friendly personality and be in relatively good shape. No experience is necessary – we provide all the training. You must have strong customer service skills as well as enjoy the outdoors. Guiding rafts is a serious commitment physically and mentally, so be prepared to work hard; it’s also a fun job and your office is in the beautiful Cherokee National Forest. What could be better? CPR and First Aid certifications are required, and we will provide these classes if you need it.
Store & Reservation Staff
Reservationist – print application
This position requires a friendly phone voice and excellent customer service skills. Basic computer skills are necessary, and we provide specialized training on our reservation software. You must have a flexible schedule and be available on weekdays and weekends. We are looking for both full and part time positions.
Retail Clerk – print application
This job has many responsibilities which include greeting guests at our outpost and helping them to fill out paperwork for trips. You will be responsible for the day-to-day operations of a retail store such as completing daily checkouts, merchandising and cash management. You must maintain a clean and professional looking store. Some computer experience is needed but we’ll train you on the specifics. Excellent customer service skills are required; a friendly deposition is a must. You will have to multi-task and have a flexible personality.